Privacy Policy
Masonic Memory handles personal data to provide account access, training features, progress tracking, administration, security, and support.
1. Who we are
Masonic Memory provides a private training platform for approved users.
2. What data we collect
- full name
- email address
- province
- lodge
- permission level
- account status
- login activity
- training progress
- walkthrough attempts
- feedback
- technical data such as IP address, browser type, device type, and security logs where applicable
3. Why we use the data
- create and manage accounts
- confirm approved access
- provide learning and training features
- save training progress
- allow administrators to manage users
- protect the app from abuse
- respond to support requests
- improve the service using safe, limited information
4. Lawful basis
The lawful basis may include contract, legitimate interests, legal obligation, and consent where required.
5. Special care around membership information
Masonic Memory treats lodge, province, role, and learning data as private and sensitive in context. This data should only be visible to users and authorised administrators who need access.
6. Who can see user data
- members can see their own account and progress
- province admins may see users and data for their own province where enabled
- master admins may see wider data for support and administration
- technical providers may process limited data to provide the service
7. Who we share data with
- Supabase
- Cloudflare
- Poynter Systems, for app build, maintenance, support, and technical administration
- Resend, for transactional account emails such as invitations, confirmations, password setup, and password resets
- hosting and security providers
8. How long we keep data
Please refer to our Data Retention page for details.
9. User rights
- access
- correction
- deletion
- restriction
- objection
- data portability where applicable
- withdraw consent where consent is used
10. Data requests
Please refer to our Data Requests page.
11. Security
Please refer to our Security page.
12. International transfers
Some providers may process data outside the UK. Where this happens, suitable safeguards should be used.
13. Complaints
Users can contact Masonic Memory first. You also have the right to complain to the ICO.
14. Updates to this policy
This policy may be updated and the latest version will be shown on this page.